- “Keeping It Human in a World of AI”
With Lauren Gold, Chief Customer Officer at Kustomer.
CX Now Podcast. 22 May, 2026.
Listen - “How Technology and Empathy Transform Customer Experience”
With Janice B. Gordon.
Scale Your Sales Podcast. 4 November, 2025.
Listen - “Exploring the Great B2B Customer Experience Debate”
With Steven MacDonald.
C-Suite Sales and Marketing Perspectives. August 9, 2024.
Listen - “Using AI technology to train customer service agents with Smart Role CEO Tue Søttrup”
With Paul Essery.
The Tech Business Podcast. July 31, 2024.
Listen - “Samtale med Tue Søttrup om AI, ChatGPT & kundeservice”
Med Thomas Stack.
Kunderejsen. August 2, 2023.
Lyt her - “Unlocking Agent Happiness for CX Success with Tue Søttrup”
Humans of CX.
Ozonetel. December 13, 2022.
Listen - “The 3 pillars of agent happiness – Interview with Tue Søttrup of Dixa.”
With Adrian Swinscoe.
Punk CX. March 28, 2022.
Listen - “Dixa’s Tue Søttrup on fixing siloed product and support teams, how to build and scale customer support and creating better customer experiences in SaaS.”
Collective Hindsight with Daniel Bakh
Fullview. September 6, 2021.
Listen - “Tue Søttrup speaking about product-led customer success”
The CX Goalkeeper. September 6, 2021.
Listen - “Happy agents make happy customers | Tue Søttrup”
CX Punk chat [S2 – E4].
Sandsiv+. August 5, 2021.
View - “Tue Søttrup : Evangelizing Customer Experience”
Founders & Mentors. May 28, 2021. - “Adopting a Product-led Customer Success Mentality with Dixa”
Nicereply’s Customer Experience Leaders Chat.
Nicereply. December 2020.
Listen - “146: Fireside with Tue Søttrup.”
Customer Support Leaders. November 13, 2020.
I am often a guest on podcasts where I share information about customer experience, agent experience, AI, customer service, and product development.
